Because every Forgotten Scrolls print is made to order, we keep returns simple and straightforward:

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1. All Sales Are Final

We do not offer refunds or exchanges for change-of-mind or sizing mistakes once printing has begun.

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2. Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item:

1. Contact us within 7 days of delivery.

2. Attach clear photos of the damage (or the incorrect item and packaging).

3. We’ll send a free replacement or issue a full refund—your choice.

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3. Lost Packages

If tracking shows no movement for 15+ days in the U.S. (30+ days international), contact us and we’ll replace or refund.

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4. Cancellations

Need to cancel? Email us within 12 hours of purchase. After that window, printing usually starts and the order can’t be cancelled.

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5. Return Shipping (if requested)

On the rare occasion we ask you to ship a damaged item back, we’ll provide a prepaid USPS label—no extra cost to you.